Privacy policy

Who we are

Dina Holdings LLC, a New Mexico limited liability company with its registered office at 1209 Mountain Road PL NE, STE N, Albuquerque, NM 87110, United States, operates this website and the products listed in our ventures and products pages. In this policy "Dina Holdings", "we", "us", and "our" refer to Dina Holdings LLC and its subsidiaries.

Scope

This policy applies to the website dinaholdings.com, our contact forms, our marketing communications, and the personal data we process in the course of operating our portfolio companies. Each subsidiary may publish additional product-specific notices. Where a product notice conflicts with this one, the product notice governs for that product.

What we collect

Identifiers. Name, business name, email address, telephone number, and postal address when you submit a form or send us a message.
Inquiry content. The free-text message you write in the contact form or any email you send to the office.
Consent records. Timestamped records of the consent language you agreed to, the source URL, and your IP context.
Technical data. IP address, user agent, referrer, pages visited, and approximate location derived from IP. We collect this through standard server logs and, with your consent, through analytics cookies.
Communications. A record of correspondence between you and the office.

How we use it

To respond to your inquiry and to deliver any service we have agreed to provide.
To send you operational messages, including service updates, security notices, and billing communications.
To send you marketing communications, only with your separate, opt-in consent.
To improve the website, our products, and our customer support.
To detect, investigate, and prevent fraud, abuse, and security incidents.
To comply with our legal, accounting, regulatory, and underwriting obligations.

We do not sell personal information. We share personal information only in the following circumstances.

Sub-processors. Vetted vendors that help us operate the business, listed on our sub-processors page.
Within the group. Across Dina Holdings subsidiaries to deliver services consistently.
Professional advisers. Counsel, accountants, and auditors under confidentiality.
Legal process. When required by law or to protect rights, property, or safety.
Business transfers. In connection with a merger, acquisition, or financing, subject to confidentiality and continuity of this policy.

How long we keep it

We keep personal information for as long as needed to fulfill the purpose for which it was collected, and then for additional periods required by law or by our reasonable business needs. Standard retention windows.

Inquiry content: 24 months unless an engagement begins.
Engagement records: 7 years after the engagement ends, for tax, accounting, and regulatory purposes.
Consent receipts: at least 4 years from the date of the consent.
Server logs: 90 days.

Your rights

Depending on where you live, you may have rights to access, correct, delete, restrict, or port your personal information, and to object to certain processing. You may also withdraw consent at any time. To exercise any of these rights, email dinaholdingsllc@gmail.com with the subject line "Privacy Request." We respond within 30 days and may need to verify your identity before disclosing data.

CCPA and CPRA notice for California residents

If you are a California resident, you have the right to know, delete, correct, opt out of sale or sharing, limit use of sensitive personal information, and not be discriminated against for exercising these rights. We do not sell personal information. We do not share personal information for cross-context behavioral advertising. You can submit a verifiable request by emailing dinaholdingsllc@gmail.com.

If you are in the EEA, the UK, or Switzerland, our legal bases for processing are consent, contract, legitimate interest, and legal obligation. You have the rights of access, rectification, erasure, restriction, portability, and objection. You can lodge a complaint with your local supervisory authority. The data controller for this site is Dina Holdings LLC at the address above.

Cookies

We use cookies and similar technologies as described in our cookie policy. You can manage your preferences any time by reopening the cookie banner from the footer.

Children

Our services are not directed to children under 16, and we do not knowingly collect personal information from children under 16. If you believe we have, contact us and we will delete it.

International transfers

We are based in the United States. If you are outside the United States, your information will be transferred to and processed in the United States. We use Standard Contractual Clauses and appropriate safeguards where required by law.

Security

We use technical and organisational measures to protect personal information. See our security overview for a summary.

Changes to this policy

We may update this policy from time to time. The effective date at the top of the policy will change. Material changes will be notified by email to subscribers and posted to the website at least 14 days before they take effect.

Contact

Privacy requests, complaints, and general questions go to dinaholdingsllc@gmail.com or by mail to Dina Holdings LLC, 1209 Mountain Road PL NE, STE N, Albuquerque, NM 87110, United States.